COMP/TIA

Click on the appropriate link below for a breakout of the CompTIA track.

• A+
• Network+
• Linux+
• Security+

A+

(7 days / 14 evenings)

A+ Certification is a testing program sponsored by the Computing Technology Industry Association (CompTIA) that certifies the competency of entry-level service technicians in the computer industry.

Earning A+ certification means that the individual possesses the knowledge, ability, and customer relations skill essential for a successful entry-level computer service technician or support professional.

The test covers a broad range of hardware and software technologies, and is vendor-neutral.

A+ certification is ideal for career changers who wish to find entry-level I.T. positions, or for experienced computer professionals who wish to boost their market worth and income by establishing credentials..

DTC encourages students to use A+ as a stepping stone into an I.T. career. To that end, we offer a $500 rebate if you register for A+ plus an upper-level technical certification such as MCSE or CCNA®!

COURSE OUTLINE:

Hardware:

• Describe the key components of a PC.
• Describe system unit and system board components.
• Understand about electrical safety.
• Document system configuration and understand CMOS/BIOS settings.
• Identify and work with External PC ports, printer ports, cables and connectors.
• Understand handshaking.
• Work with and understand SCSI connectors, cabling and standards.
• Describe the disassembly routine.
• Clean and provide preventative maintenance.
• Troubleshoot the boot process.
• Store components for future use correctly.
• Confidently use test meters.
• Understand electrical units.
• Troubleshoot power supply problems.
• Describe Processor terms and the difference between different processors.
• Troubleshoot processors.
• Work with system resources.
• Work with I/O and memory addresses.
• Resolve resource conflicts.
• Understand BUS architecture.
• Work with RAM and ROM.
• Work with other types of storage media.
• Work with display adapters and monitors.
• Describe the attributes of different printer types.
• Understand Modem communication and describe the difference between Asynchronous and synchronous transmission.
• Understand the differences between a Laptop and a Desktop PC.
• Work with error detection and Modem diagnostics.
• Understand Local Area Networks.
• Work with network cabling and adapter cards.
• Understand repeaters, bridges, routers and gateways.
• Appreciate and understand the importance of good troubleshooting and customer service skills

Operating Systems:

• Navigating DOS: DOS File Management, Common DOS commands
• Installing Windows 98: Identify Hardware requirements, Recover from Setup Failure
• The Windows 98 Boot Process: Understand POST, Real Mode and Protected Mode
• Troubleshooting Windows 98 Boot Process: Create and use a Startup Disk
• Windows 98 Structure: Identify and understand Real Mode and Protected Mode Components
• The Registry: Understand the Function and Structure of the Registry
• Navigating Windows 98: Understand the Windows 98 User Interface, Work with the Control Panel to change system settings
• Windows Disk Management: Use the various Disk tools to optimise Windows 98
• Running Applications in Windows 98: Understand Multi-tasking, Virtual Machines, Windows 98 Memory Model, Optimise 32-bit and 16-bit Windows applications
• Configuring Windows 98 Drivers: The Plug and Play Process, Device Manager, Troubleshoot Device Problems
• Windows 98 Printing: Managing Printing, Troubleshooting Printing
• Windows Millennium Edition: Identify the new features of Windows Me
• Networking: Understand the components of and Configure a Peer-to-Peer Network, Share Resources, set Access Privileges, Understand UNC Names
• The Internet: Understand the Internet, Internet Services, Internet Security, Internet connections, Domain Names
• Features of Windows NT: Identify various features of Windows NT
• Installing Windows NT: Identify System Requirements, the Installation Process, Setup Switches, Steps to Prepare for Network Installations
• The Windows NT Boot Process: Identify the Boot Sequence, Load Sequence, Logon Sequence and Core Boot Files
• Configuring Windows NT Workstation: Understand the Windows NT Registry, Registry Structure, Hives and Files, Last Known Good, Control Panel, Adding and Removing SCSI Devices
• User Account Management: User Account Management
• Windows NT File Systems: File System Comparison, FAT, NTFS, NTFS Recovery, NTFS Security, NTFS Auditing, Ownership of Files and Directories, Using Disk Administrator
• Managing Disk Resources: Setting Permissions, File Compression
• Troubleshooting Windows NT: Error Categories, Event Viewer, Windows NT Diagnostics
• Overview of Windows 2000: Windows 2000 Professional and Server, Differences from Windows 9x
• Windows 2000 Setup: Hardware Requirements, NTFS, FAT, Domain or Workgroup Selection, Setup Program, Creating Setup Boot Disks for Windows 2000, Network Installations
• The Windows 2000 Boot Process: Boot Files, The Recovery Console
• Administering Windows 2000: Microsoft Management Console and Console Modes
• Disk and Storage Management: Partitions, Volumes, Managing Disks and Volumes, Converting from FAT / FAT32 to NTFS, Using Disk Quotas, Encrypting Files and Folders
• Managing Users and Groups: Local and Domain user accounts, Built-in User Accounts, Administrator, Guest, Creating User Accounts, The Local Users And Groups Snap-in, Planning and Implementing Groups, Built-in Groups
• Managing NTFS Security: NTFS Folder and File Permissions, Assigning Permissions to Users and Groups, Permissions Inheritance, Setting Permissions, Ownership, Moving and Copying Files and Folders
• Overview of Windows XP: Differences from Windows 2000, NT, 9x
• Windows XP Setup: Hardware Requirements, NTFS, FAT, Domain or Workgroup Selection, Setup Program, Creating Setup Boot Disks for Windows XP, Network Installations
• The Windows XP Boot Process: Boot Files, New Technologies.

A+ EXAMS:

Each A+ test question is multiple choice with only one correct answer. The tests cover a broad range of hardware and software technologies, but are not bound to any vendor-specific products.

A+ Core Hardware:

• Installation, Configuration and Upgrading
• Diagnosing and Troubleshooting
• Preventive Maintenance
• Motherboard/Processors/Memory
• Printers
• Basic Networking

A+ O/S Fundamentals:

• Installing, Configuring, and Upgrading to/from Windows 9x and Windows 2000
• Diagnosing and Troubleshooting Windows 9x and 2000
• Networking

NETWORK+

(5 days / 10 evenings)

Network+ is a testing program sponsored by the Computing Technology Industry Association (CompTIA) that will certify the knowledge of networking technicians with 18 - 24 months experience in the I.T. industry.

The exam covers a wide range of vendor and product-neutral networking technologies.

Network+ gives students the basic knowledge and skills to configure and operate a variety of networking products.

Network+ is open to anyone who wants to take the test. There is no specific requirement, except payment of the fee. The exam is targeted for technicians with 18 - 24 months experience in the I.T. industry. A typical candidate would have A+ certification or equivalent knowledge, but A+ certification is not required.

Network+ is a good entre into the MCSE program because it teaches you (or refreshes you on) computer fundamentals.

LINUX+

(5 days / 10 evenings)

CompTIA Linux+ certification is an international industry credential that validates the knowledge of individuals with at least six months of practical Linux experience. Professionals who want to certify their technical knowledge in basic installation, operation and troubleshooting for Linux operating systems should consider this certification.

This course is designed to prepare the student for the Linux+ exam. It covers all fundamental aspects of the Linux operating system including both the GUI environment as well as the shell environment. Upon completion of this course, you should be able to fully install, maintain and troubleshoot a Linux system.

Part 1 - Linux Basics

• What is Linux?
• Open source vs. close source
• The Linux kernel
• Linux Distributions
• Linux packages and resources
• Linux in the real world

Part 2 - Installing Linux

• Pre-Installation Planning
• Text installation methods
• GUI installation methods
• Methods of installation
• Dual boot configurations
• Installing RPM's
• LAB - Installing Linux

Part 3 - Configuring Linux

• X Windows GUI and configuration
• Configuring the network
• Configuring the server
• Configuring internet services
• Configuring remote access
• Configuring the client
• Configuring the user environment

Part 4 - Administrating Linux

• User and group administration
• File System administration
• Using shell commands and the terminal
• Operating in a multi-user environment
• Using system commands
• Using Vi editor

Part 5 - Maintaining Linux

• Disk and system management
• Network management
• Understanding Linux processes
• Understanding log files
• Securing the environment
• System security
• Security best practices
• Backup strategies for Linux

Part 6 - Troubleshooting and Maintaining Hardware in a Linux System

• Linux troubleshooting basics
• Troubleshooting the boot process
• Troubleshooting software
• Troubleshooting the network
• Installing and maintaining hardware
  

SECURITY+

(5 days / 10 evenings)

The CompTIA Security+ vendor-neutral certification exam is the worldwide standard of competency for foundation-level security practitioners.

Security+ and Your Career

Theft and destruction of intellectual property takes place despite the presence of firewalls, encryption and corporate edicts. Neither technologies nor policies alone offer effective information security. The IT industry must have a well-trained work force to effectively combat hackers and decrease financial losses. The demand for skilled security professionals is growing significantly. The technology community identifies Security+ as the perfect way to validate your knowledge of information security. The topics covered are:

• General Security Concepts
• Communication Security
• Infrastructure Security
• Basics of Cryptography
• Operational and Organizational Security
  

COURSE OUTLINE

Part I: Authentication

1: General Security Concepts

Part II: Malware and Attacks

2: Types of Attacks and Malicious Software

Part III: Security in Transmissions

3: Remote Access
4: E-Mail
5: Web Components
6: Wireless and Instant Messaging

Part VI: Security for the Infrastructure

7: Infrastructure Security
8: Intrusion Detection Systems
9: Security Baselines

Part V: Cryptography and Applications

10: Cryptography
11: Public Key Infrastructure
12: Standards and Protocols

Part VI: Operational Security

13: Operational/Organizational Security
14: Disaster Recovery, Business Continuity, and Organizational Policies

Part VII: Administrative Controls

15: Security and Law
16: Privilege Management
17: Computer Forensics
18: Risk Management
19: Change Management

Part VIII: Appendixes

A: About the CD-ROM
B: OSI Model and Internet Protocols